IHG Hotel Receipt

IHG Receipts Across the Full Brand Portfolio

InterContinental Hotels Group owns over 20 hotel brands and operates 6,000+ properties worldwide. If you travel for business, there's a good chance you've stayed at multiple IHG brands in a single trip without realizing it — Holiday Inn one night, Crowne Plaza the next, Staybridge Suites for an extended stay. Each property issues its folio individually, even though they're all "IHG." This creates a real expense-report problem: instead of one consolidated bill, you get three folios in three formats with three confirmation numbers, all to be entered separately into your expense system.

The Full IHG Brand Family

IHG's portfolio by tier:

• Luxury & Lifestyle: Six Senses, Regent, InterContinental, Vignette Collection, Hotel Indigo, voco, Kimpton

• Premium: HUALUXE, Crowne Plaza, EVEN Hotels

• Essentials: Holiday Inn, Holiday Inn Express, Garner Hotels, avid hotels

• Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

• Exclusive Partners: Iberostar Beachfront Resorts (loyalty partnership)

All use the same IHG folio template. The structure is identical across brands — only the logo, brand-specific fees, and amenity tier differ.

How to Find IHG Receipts (and Why It's Hard)

The official paths:

• IHG One Rewards account — log in at ihg.com → My Account → Stay history. Shows past stays but folio access varies by property

• Property direct — call the specific Holiday Inn or Crowne Plaza and ask for the folio to be re-sent

• ihgplc.com/contact-us/guest-services — 5–10 business day response

"Why doesn't IHG email receipts?" is one of the most-upvoted threads in the IHG subreddit — the root cause is that IHG's central system doesn't push folios automatically; each franchised property handles its own email delivery. For business travelers facing a Friday expense deadline, generating a clean replacement that matches your card charge is the standard workaround.

What's on a Standard IHG Folio

• Property name and IHG brand (e.g. "Crowne Plaza Atlanta Airport")

• Full property address and phone

• Confirmation number

• IHG One Rewards number if entered

• Check-in / check-out dates and number of nights

• Nightly room rate breakdown

• Occupancy and sales tax by jurisdiction

• Parking and resort fee where applicable

• Restaurant or in-room dining charges

• Wi-Fi (free for IHG One Rewards members)

• Incidentals: minibar, pay-per-view, etc.

• Payment method (last four of card)

Multi-Brand IHG Trip Consolidation

If a single business trip involved stays at multiple IHG brands (which is common — a sales rep doing a route through midsize cities might hit a Holiday Inn, a Holiday Inn Express, and a Crowne Plaza in the same week), your expense report needs three separate folios. Some companies require you to enter each line item separately; others accept a consolidated summary. Our generator can produce a properly-itemized folio for any individual IHG brand, and you can use it to recreate any of the three if the original wasn't delivered. If you need a single consolidated document showing all three stays, generate each separately and submit together.

IHG One Rewards Across Brands

IHG One Rewards is a single loyalty program covering all 20+ brands. Points earned at Holiday Inn count the same as points earned at InterContinental — and Free Night certificates can be redeemed across any brand. On the folio, the Rewards portion always shows as $0 for the room, with cash charges for incidentals. Elite tiers (Club, Silver, Gold, Platinum, Diamond) get progressive perks: free Wi-Fi, late checkout, room upgrades, breakfast, lounge access. These benefits appear as $0 line items on the folio at participating properties.

Generate an IHG Folio

Use the generator above to create a clean IHG folio for any of the 20+ brands. Especially useful when stays at multiple IHG brands during one trip require consistent formatting for your expense system, when the property never emailed a folio, or when you need a properly-itemized version for a Concur or Expensify upload. Download as PDF or PNG.

IHG Co-Brand Credit Cards and Receipt Impact

If you carry the IHG One Rewards Premier Credit Card (Chase) or the older IHG One Rewards Traveler card, several benefits change what appears on your folio. Premier cardholders get a Free Anniversary Night certificate yearly (good at properties under ~40,000 points), and the card automatically grants Platinum Elite status (free Wi-Fi, room upgrades when available, late checkout). When using a Free Night certificate, the folio shows the room rate as $0 with cash charges for incidentals only. The card itself doesn't appear on the folio — only the last four digits of the card you used for incidentals. Save the certificate redemption email separately if your finance team or tax records require documentation of the benefit's retail value.

Group Bookings, Corporate Rate Codes, and IHG Business Solutions

For business travelers, IHG offers several rate types that appear on the folio: Corporate Rate (negotiated by your company), Government Rate (varies by GSA per diem), AAA / AARP rates, and IHG Business Edge (their SMB program with 5–20% off). The rate code should appear on the folio header (e.g. "Rate Code: BUSINESSEDGE" or "Rate Plan: GOV"). For corporate reimbursement, the code must match your travel policy — submit your folio with the code clearly visible. If your folio shows a higher rate than the negotiated rate (a common front-desk error), request a corrected folio at checkout or generate a replacement with the correct code documented.

International IHG Receipts — VAT, GST, and Multi-Currency

IHG operates in 100+ countries with widely varying folio formats. UK Holiday Inns show 20% VAT, EU properties show 19–25% local VAT, Mexican properties show 16% IVA, Canadian properties show GST/HST/QST. For business travelers, the VAT line is often reclaimable through your company's VAT recovery service — but only if the folio shows the property's VAT registration ID for that jurisdiction. International franchise properties sometimes issue folios missing this ID; request a corrected version or generate a replacement with proper VAT documentation for your tax records.

Kimpton, Hotel Indigo, and IHG Lifestyle Brand Folios

IHG's lifestyle brands — Kimpton, Hotel Indigo, voco, Vignette Collection, EVEN Hotels — operate with more boutique, design-forward positioning than the core Holiday Inn family. Folios are structurally the same but often include lifestyle-specific charges: yoga mat use at Kimpton, in-room cocktail kits, on-property restaurant tabs that are larger than at midscale brands. For business travelers who picked a Kimpton over a Holiday Inn for client meetings, document the choice clearly in your expense report — some travel policies require justification for above-tier hotel selection.